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Error reporting form

Before sending your enquiry to our technical support, please check whether the solution of your problem is addressed in our FAQ section. Identified errors could be fixed in latest versions of CryptoCard Suite (CCS) , so it is recommended to install the current version of the software. It can be downloaded here.

If following above suggestions do not solve your problem, please use the form below.

Firstname and name *
Company *
Phone number *
guidance for phone number: (0 XX) XXXXXX (wXXX)
E-mail address *
Product name *
Product or smart card serial number *
If there is no serial number please enter 0
Software version *
Operating System *
System version 32 bit 64 bit
Description of the system (name or version)
eg Ultimate; Red Hat; AIX; etc.
Problem description *
* indicates a required field.
Attach file:
File size can not be larger than 5MB. You can only send files of txt,log, doc, docx, pdf.
Information about errors in the form:
Please leave this field blank!